Privacy Policy

Last updated: July 2026

MAE Custom Homes ("MAE", "we", "us") respects your privacy. This policy explains what personal information we collect through this website, why we collect it, how we handle it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy legislation.

Information we collect

We collect the information you choose to provide, primarily through the Start Your Project intake form. This may include:

• Your name, email address, phone number, and preferred contact method.
• Details about your project, including land, plans, approximate size, features, budget range, and timeline.
• Files you upload, such as drawings, surveys, real property reports, and geotechnical reports.
• How you found MAE, and any additional notes you send us.

We also collect limited technical and usage information automatically, such as pages visited and general interaction data, through website analytics. This helps us understand how the site is used and improve it.

How we use your information

• To respond to your enquiry and prepare for a first conversation about your project.
• To scope, quote, design, and manage a project if you choose to work with us.
• To send you a confirmation of your submission and to follow up using your preferred contact method.
• To operate, secure, and improve this website.

We do not sell your personal information, and we do not use it for advertising outside of MAE.

How your information is stored and shared

Submissions and uploaded files are stored securely in cloud services we use to run our business. We share information only with service providers who help us operate, such as hosting, email delivery, analytics, and scheduling tools, and only to the extent needed to provide those services. These providers are required to protect your information and use it only for the purposes we specify.

We may disclose information where required by law, or to protect our rights, safety, or property.

Analytics and cookies

This site uses analytics to measure traffic and how visitors move through the intake process. This may involve cookies or similar technologies. You can control cookies through your browser settings. Disabling them may affect how some parts of the site function.

Retention

We keep personal information only as long as needed for the purposes described above, or as required by law. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Your choices and rights

Subject to applicable law, you may ask us to access, correct, or delete the personal information we hold about you, or ask questions about how it is handled. We will respond within a reasonable time. To make a request, contact us using the details below.

Security

We take reasonable administrative, technical, and physical measures to protect personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the site after an update means you accept the revised policy.

Contact us

For privacy questions or requests, contact MAE at info@maehomes.ca or 587 577 0887. MAE operates as a service-area business in Alberta and does not publish a walk-in address.